SOTSUROBO app
Check your child's learning progress and receive notices from the school or classroom (for parents).
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Support
Support
Support for our apps on the App Store and Google Play.
When contacting us, please tell us which app you're using.
Apps
Supported apps
LogFlow
Business management for attendance, shifts, tasks, invoicing and more (for businesses).
Allowance Savings
Record and manage allowances and build a saving habit.
Kinan Works
Jobs and local information focused on the Kinan area.
Supported OS: iOS / Android (latest version from each store recommended)
FAQ
Frequently asked questions
I can't create an account or log in
How to register depends on the app. If it's invite-only, follow the steps given by the administrator of your classroom or business. If you still can't log in, try resetting your password, then contact us with the app name and the error you see.
I forgot my password
You can reset it from "Forgot your password?" on each app's login screen. If the email doesn't arrive, check your spam folder, then contact your administrator or our support team.
I'd like to delete or suspend my account
Some requests may need to go through your organization or contract holder, but we also accept requests directly from you. Please tell us the app name and your registered email address.
Something isn't working in the app
Please contact us with the app name, app version, device and OS, when it happened, and the steps to reproduce it.
Disclosure, correction or deletion of personal information
We respond to requests from you in line with our Privacy Policy. Please send us the app name, your request and your registered email address.
Contact
Contact support
Email info@sotsulog.com / Phone 0120-911-730
Weekdays 10:00–18:00. We'll reply within one business day.