Privacy Policy

Last updated: September 18, 2026

1. About us

Business name

SOTSULOG LLC

Address

2F, 28-13 Minato, Tanabe, Wakayama 646-0031, Japan

Representative

Mitsuhiro Susano, Representative Partner

Contact

0120-911-730 / info@sotsulog.com

2. Scope

This policy applies to all of our services that we operate and provide, including the following.

Mobile apps

• Parent app (SOTSUROBO): check the learning progress of children attending the programming school and receive notices from the school (for parents)
• LogFlow: business management for attendance, shifts, tasks, invoicing and more (for businesses)
• Allowance Savings: an app for recording and managing allowances and building a saving habit
• Kinan Works: jobs and local information focused on the Kinan area (mobile app)

Web services and others

• SOTSUROBO: a learning platform for programming education (web admin)
• LogFlow: business management for attendance, shifts, tasks, invoicing and more (web)
• Kinan Works: a jobs and local information site focused on the Kinan area
• Our website: sotsulog.com and related pages

Where an individual service has its own privacy policy, that service's terms also apply.

3. Information we collect

To provide, improve and support our services, we may collect the following information, depending on the service.

• Account and profile information: name, email address, phone number, organization, role and permissions, profile image, etc.
• Service usage information: learning history and progress, assignment submissions, attendance and shifts, tasks, job applications, bookings, payment and billing information, etc.
• Location information: device location (GPS, etc.), only when needed for a service feature and only with the user's consent
• Device and connection information: device model, OS, browser, app version, IP address, cookies, activity logs, crash logs, etc.
• Notification information: device tokens and delivery addresses needed for push notifications and emails, etc.
• Inquiry information: what you send us through inquiry forms, email, phone, etc., including attachments

4. How we use information

We use the information we collect for the following purposes.

• Providing our services, verifying identity, authentication and account management
• Providing the features of each service (learning management, business management, jobs, bookings, etc.)
• Operation, management and reporting by contract holders and the administrators of their organizations
• Responding to inquiries and incidents, and notifying you of maintenance and important announcements
• Preventing misuse, ensuring security and dealing with violations of the terms of use
• Improving service quality and features, and statistical analysis (in a form that does not identify individuals)
• Complying with laws and regulations

5. Sharing with third parties and outsourcing

We do not share personal information with third parties without the person's consent, except in the following cases.

• When required by law
• When necessary to protect a person's life, body or property
• When contract holders or the administrators of their organizations share it to the extent needed to run the service

We may also outsource work such as server operation, email delivery, push notifications, payments, analytics and customer support to outside providers. We supervise these providers appropriately and require security measures through contracts and other means.

6. Cookies

Our website may use cookies and similar technologies to improve usability, analyze usage and ensure security. You can disable cookies in your browser settings, but some features may then be unavailable.

7. Security measures

To prevent leaks, loss or damage of personal information, we take reasonable security measures such as access control, encrypted communication (SSL/TLS), permission management and log monitoring.

8. Retention period

We keep personal information for as long as needed to fulfill the purposes of use. We delete or anonymize it within a reasonable time after a contract ends, an account deletion is requested, or a legally required period passes. However, information we are legally required to keep may be kept for that period only.

9. Your rights

Using the methods we specify, you can request disclosure, correction, suspension of use or deletion of your personal information. For data managed by a contract holder or organization, requests may need to go through the organization's administrator.

10. Use by minors

When minors use our educational services such as SOTSUROBO, they should do so with the consent and under the supervision of a parent or guardian, or of their organization (school, classroom, etc.).

The parent app lets parents view learning information about their children, within the scope linked to the parent account.

11. Changes to this policy

We may change this policy in response to changes in laws or our services. If there are important changes, we will let you know by posting on this page, by email, through in-app notices or by other means.

12. Contact

For questions about this policy, please contact us below.

Business

SOTSULOG LLC

Address

2F, 28-13 Minato, Tanabe, Wakayama 646-0031, Japan

Phone

0120-911-730 (weekdays 10:00–18:00, closed weekends, national holidays and New Year holidays)

Email

info@sotsulog.com

Web

Support page →